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Buckle Reviews

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Overall Rating

5.0
9 Reviews
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About Buckle

Buckle.com is an e-commerce website that operates retail stores under Buckle and The Buckle banners. They offer a selection of women’s, men’s, and youth jeans, tops, bottoms, shoes, accessories, and other high-quality clothing online.

In terms of services, they offer personal shopping where customers can set up an appointment with their local Buckle store. They also provide alterations and layaway services. For alterations, they offer free hemming services within 30 days of purchase at select stores. For layaway, customers can put a 20% deposit down, and Buckle will keep the merchandise until the balance is paid off, in full, within 60 days.

They also have a mobile app that allows customers to make reservations and narrow down their search results. Additionally, they offer gift cards and have a detailed process for purchasing a gift card, checking the balance of a gift card, and what to do if a refund was processed to a Buckle gift card that the customer no longer has.

Furthermore, they have a Buckle Rewards program where customers can earn, track, and redeem their rewards. They also offer a Buckle Credit Card that allows customers to earn Buckle Rewards points faster, get exclusive mailings, special offers, and receive free shipping on qualifying orders.

Lastly, they offer gift packaging services and have a detailed process for how much gift packaging costs and whether a gift receipt will be received with the gift order. They also take gift card donation requests.

Buckle Pros & Cons

Pros of Buckle.com:

  • Wide Range of Brands: Offers over 200 brands, making it a one-stop shop for fashion-conscious consumers.
  • Physical and Online Presence: Operates around 450 retail stores across 42 US states and has an online retail channel.
  • Buckle Rewards Program: A complimentary, points-based loyalty program that allows members to earn points and redeem rewards.
  • Mobile App: Provides a mobile app for shopping anytime, anywhere, allowing users to reserve favorites and receive notifications when items are ready for pickup.
  • Community Involvement: Actively supports the community through various initiatives like youth soccer sponsorship and UNK Scholarship.

Cons of Buckle.com:

  • Customer Service Issues: Many customers have reported poor customer service, including long wait times and unhelpful representatives.
  • Quality Concerns: Some customers have experienced issues with the quality of products, such as cheap materials and poor craftsmanship.
  • Shipping Delays: There have been complaints about delayed shipping, even with expedited options.
  • Return Issues: Some customers have faced difficulties with returns, including long wait times and uncooperative staff.

Overall Rating: Buckle.com has mixed reviews, with some customers being generally satisfied with their shopping experience, while others have reported significant issues with customer service and product quality. The site ranks 4456th among clothing sites, indicating a low level of customer satisfaction.

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Buckle Customer Reviews (9)

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Shovda Shervashidze
Shovda Shervashidze
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Feb 11, 2023
Ármann Hinriksson
Ármann Hinriksson
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Feb 11, 2023
Thomas Trommler
Thomas Trommler
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Feb 10, 2023
Camilla Simonsen
Camilla Simonsen
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Feb 10, 2023
Jayden Houghton
Jayden Houghton
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Feb 8, 2023
Zachary Hargreaves
Zachary Hargreaves
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Feb 7, 2023
Agnes Knepper
Agnes Knepper
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Feb 6, 2023
Ibrakhim Gairbekov
Ibrakhim Gairbekov
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Feb 6, 2023
Michael Mahoney
Michael Mahoney
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Feb 5, 2023

Buckle Customer’s Q&A

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Buckle Features and Benefits

Buckle.com offers a unique range of features and benefits:

Key Features:

  • Wide Range of Brands: Over 200 brands are available, making it a one-stop shop for fashion-conscious consumers.
  • Physical and Online Presence: Operates around 450 retail stores across 42 US states and an online retail channel.
  • Buckle Mobile App: Offers a mobile app for shopping anytime, anywhere. It also allows users to reserve their favorites and notifies when the reservation is ready to pick up.

Benefits:

  • Targeted Customer Base: Primarily targets consumers aged between 15 and 30, but also offers a wider range of designs and styles to attract customers outside of this range.
  • Community Involvement: Actively supports the community through various initiatives like youth soccer sponsorship and UNK Scholarship.
  • Comprehensive Benefits Package: Offers a comprehensive benefits package to its employees, including medical, dental, and vision insurance, and paid time off.

Buckle Pricing

Buckle.com lists all prices in U.S. dollars and ensures that these prices are consistent with those found in Buckle store locations. However, if an item is mispriced, Buckle will honor the price as advertised in retail stores.

About buckle.com Payment Method?

Buckle.com accepts several forms of payment for orders. These include Buckle Credit Cards, Buckle Gift Cards, Visa, MasterCard, Discover, American Express, Afterpay, PayPal®, and Apple Pay. They also offer Afterpay Payment Plans which allow you to buy what you want today, then pay it off in four interest-free installments when you pay on time. Your purchase will be split into 4 payments, payable every 2 weeks. After your order is processed by Buckle, you can log into your Afterpay account to view your orders, make payments, and manage account details. This service is always interest-free if you pay on time. Please note that you must be over 18, a resident of the U.S., and meet additional eligibility criteria to qualify for Afterpay. Late fees may apply for Afterpay.

Buckle FAQs

FAQ

Buckle Alternatives

Here are some alternatives to Buckle.com:

  1. J. Crew: Offers a wide range of stylish and high-quality clothing and accessories.
  2. SHEIN: Known for trendy, affordable fashion and accessories.
  3. PacSun: Offers laidback styles inspired by surf and skate culture.
  4. Aeropostale: Delivers casual fashions and basics.
  5. Everlane: Offers an upscale take on wardrobe essentials with an ethical focus.
  6. American Eagle: Known for laidback American style staples.
  7. Guess: Offers affordable, trendy clothing for both genders.
  8. Diesel: Known for its denim and high-quality casual wear.
  9. ASOS: Offers a wide variety of fashion brands.
  10. Macy's: A well-known department store offering a wide range of brands and styles.

Each of these stores offers a unique shopping experience and a wide selection of products. It's always a good idea to check out multiple stores to find the best deals and styles that suit personal preferences.

FAQ

How To Open A Buckle Account?

To open an account on Buckle.com, follow these steps:

  1. Visit the Buckle.com website.
  2. Click on the Register link at the top of the page.
  3. Fill in the required information, including email address and password.
  4. Click on the Register button to create the account.

Once the account is created, benefits of online shopping, including Buckle Rewards, clothing and accessories favorites can be enjoyed. It's also possible to apply for a Buckle Credit Card for additional perks. Remember to keep the login credentials safe for future use. Happy shopping!

FAQ

What social media platforms can I follow Buckle on?

You can follow Buckle on Facebook, Twitter, Pinterest, Instagram, LinkedIn, and YouTube.
FAQ

Is there a Buckle app available for both iOS and Android?

Yes, Buckle is available through an app for both iOS and Android.
FAQ

Does Buckle offer international shipping?

Yes, Buckle has partnered with international shipping solution Borderfree, offering their merchandise to over 200 countries and territories.
FAQ

How can I contact Borderfree for international shipping?

You can contact Buckle at clientservices@borderfree.com for international shipping inquiries.
FAQ

Are there any additional fees for international shipping?

As long as you select to prepay duties and taxes, the total is guaranteed at the exchange rate indexed at that time. You will not be charged any additional fees at delivery.
FAQ

What is the Buckle Rewards program?

The Buckle Rewards Program is a complimentary, points-based loyalty program. Members can join online or at a Buckle store and start earning points. For every $1 spent on qualifying purchases, members earn 1 point. Once a member accumulates 300 points, they receive a $10 reward. The program also offers additional benefits for Buckle Credit Cardholders, who are known as "Premier" and "Premier+" members. These members can earn up to three times the points depending on their tier. Premier+ members who spend $1,000 from January to December on qualifying purchases with their Buckle Credit Card can maintain their status. Premier and Premier+ Cardholders also enjoy free shipping on qualifying purchases. The terms of the rewards program may change at any time.

FAQ

About buckle.com Prices and Cost?

All prices on buckle.com are listed in U.S. dollars. The prices are consistent with the retail prices within Buckle store locations. Despite their best efforts, items on buckle.com may be priced incorrectly. However, they verify prices as part of their shipping process. In the unlikely case that an item is mispriced, Buckle will honor the price as advertised in Buckle retail stores. Your order confirmation email does not mean that your order has been shipped, or that the price of an item has been confirmed. The order confirmation email reports estimated tax. They will not charge your credit card until your order has shipped. At that time, they will send a shipment confirmation email that reports actual tax and total charged to your credit card.

FAQ

What is Buckle?

The term "Buckle" can refer to two different things. It can be a fastening device used at the end of a belt or strap. It is typically made of metal or plastic and is used to fasten the two ends together. On the other hand, "Buckle" can also refer to a type of dessert. It is a rich, dense cake that combines fresh seasonal fruit, a rich cake batter, and a streusel topping. The dessert gets its name from the way the cake "buckles" under the weight of the fruit as it bakes. It is often compared to a coffee cake and can be served hot or cold, plain or dressed with sauces. It's a popular dessert in New England and can be made with a variety of fruits, including blueberries, peaches, and raspberries. The origins of the dessert are a bit mysterious, but it has been in the United States for centuries, suggesting that it may have been developed by colonists.

FAQ

About buckle.com Popular Products and Services?

Buckle.com is a popular online retailer known for its wide range of products and brands. Some of the top-rated products for women include the Buckle Black Fit No. 53 Skinny Stretch Jean, the BKE Mixed Plaid Boyfriend Flannel Shirt, and the Gilded Intent Dark Fragrance. For men, popular items include the Red Dirt Hat Co. Roam Cologne, the BKE Double Cross Leather Belt, and the Heatwave® Lazer Face Stars & Stripes Sunglasses.

In terms of brands, Buckle.com offers a variety of options. The BKE brand is known for its time-tested fits and must-have staples. Outpost Makers delivers simplified, classic styles, while Departwest is designed for the adventurous guy always on the go. Buckle Black is recognized for its premium fabrics and details, and Maven Co-op is designed with performance in mind for everyday wear. Lastly, Reclaim is a brand that balances functionality and style with clean and traditional fabrics.

These are just a few examples of the popular products and services available on Buckle.com. The site offers a wide range of items to suit a variety of styles and preferences.

FAQ

How long does it take to ship an item from Buckle.com?

At Buckle.com, the shipping time depends on the shipping method you choose. Standard Ground Shipping takes 3 - 5 business days. If you use a Buckle Premier card for orders over $99, standard ground shipping is free. For faster delivery, they offer Express Shipping which delivers in 2 business days for a fee of $16.99, and Expedited Shipping which delivers in 1 business day for a fee of $21.99. They also offer a Ship to Store option where shipping is free and your order will be available for pick up in 2-5 business days at a Buckle store location. Please note that all orders placed before 12 PM CST will be fulfilled and shipped out on the same day. Orders placed after that cut-off time will be shipped the following business day.

FAQ

What is Buckle Credit Card?

The Buckle Credit Card is a credit account designed for Buckle customers. It offers several benefits such as a 10% discount on your first purchase with the card. Cardholders can earn points 3X faster, with Buckle Rewards members earning up to 3 points for every $1 spent using the card. Premier+ cardholders receive free shipping, and Premier cardholders receive free shipping on purchases of $99 or more. You can apply for a Buckle Credit Card online or in your local Buckle store. To apply, you must be at the age of majority in your state or territory, have a valid government-issued photo ID and tax identification number, and have a street, rural route, or APO/FPO mailing address. The card is particularly beneficial for regular Buckle shoppers as it offers points for every dollar spent at Buckle stores or on buckle.com. However, these rewards have short expiration periods.

FAQ

How do I use Afterpay on buckle.com?

To use Afterpay on buckle.com, follow these steps:

  1. Add your favorites to cart on the Buckle website.
  2. Select Afterpay at checkout.
  3. Log into or create your Afterpay account, with an instant approval decision.
  4. Your purchase will be split into 4 payments, payable every 2 weeks.
  5. After your order is processed by Buckle, you can log into your Afterpay account to view your orders, make payments, and manage account details.

Remember, Afterpay allows you to enjoy your new styles now and pay for them later in four easy interest-free payments every two weeks over a 6-week period. You must be over 18, a resident of the U.S., and meet additional eligibility criteria to qualify. Late fees may apply.

FAQ

buckle.com Return Policy?

Here is the return and shipping policy for buckle.com:

Return Policy: If you need to return merchandise, you may return it to one of the Buckle store locations free of charge. You can also return your purchase to buckle.com via mail. However, there is a $6.99 shipping fee for returning via mail. Some online merchandise is not available for return. These items are noted on the product description page. Items must not be worn or washed and returned within 60 days from the purchase date with the price tags attached. Swimwear and Undergarment can only be returned in new condition, not worn or washed, with original tags attached and liner within 30 days of purchase. All returned merchandise must be in original condition, unless it is defective. Refunds of returned merchandise require proof of purchase. All credits for returns, or additional charges for exchanges, will be applied directly to the original form of payment. Shipping charges are not refundable unless the merchandise is defective or the incorrect merchandise was sent.

Shipping Policy: All orders placed before 12 PM CST will be fulfilled and shipped out on the same day. Orders placed after that cut-off time, will be shipped the following business day. Standard Ground Shipping has a $6.99 fee and the order arrives at the destination in 3 - 5 business days. Express Shipping has a $16.99 fee and the order arrives at the destination in 2 business days. Expedited Shipping has a $21.99 fee and the order arrives at the destination in 1 business day. Shipping is free when you choose to have your order shipped to a Buckle store location. The order will be available for pick up in 2-5 business days. Once the order arrives at the store, you will receive an email notification. Your order will be held at the store for 14 days. All military orders going to APO/FPO/DPO addresses are shipped via the United States Postal Service with standard ground shipping and are charged a flat rate of $6.99. Orders to Alaska and Hawaii have a standard shipping charge of $21.99.

FAQ

What is the Buckle?

The term "Buckle" can have different meanings depending on the context. In the context of fashion, a buckle is a piece of metal or plastic attached to one end of a belt or strap, which is used to fasten it. It consists of a rectangular or curved rim with one or more movable tongues, fixed to one end of a belt or strap, used for fastening to the other end of the same strap or to another strap.

In the context of baking, a buckle is a type of single-layer cake with berries or cut-up fruit in the batter, giving it a "buckled," or indented, appearance. It's a charmingly old-fashioned dessert that deserves a comeback. There's more batter-to-fruit ratio than in the other desserts but, like its crisp, crumble, and cobbler relations, it's simple to make and lovely to eat. It's a moist fruit cake with a streusel topping, and it gets its name from its topping's buckled appearance. Sometimes they're also called crisps, which only adds to the confusion.

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